hibajee13 Privacy Policy — Your Information Is Our Responsibility
Your personal information on the hibajee13 platform is stored with the highest level of security — through SSL encryption and strict data protection practices.
Introduction and Scope
hibajee13 places the highest importance on its users' privacy. This privacy policy describes what types of information we collect when you use the hibajee13.cam platform, how that information is used, who it is shared with, and what measures are taken to protect your information.
Who This Policy Applies To
This privacy policy applies to all registered and unregistered visitors of the hibajee13.cam website. By using our platform, you agree to the terms of this privacy policy. You must be at least 21 years old — this platform provides services only to those aged 21 and above.
- Applies to direct visitors of the hibajee13.cam website.
- Applies to registered account holders.
- Applies to users who conduct transactions via bKash, Nagad, Rocket, or bank transfer.
- Applies to users of our live chat support service.
About Policy Changes
hibajee13 reserves the right to update or change this privacy policy at any time. After any changes, the updated policy will be published on this page and the date of the update will be noted at the top of the page. For significant changes, we will try to notify users by email. Continued use of the platform will be considered as your agreement to the updated policy.
What Information We Collect
hibajee13 collects only the information necessary for the proper operation of our services. The different categories of information collected are detailed below.
| Type of Information | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Identity verification and age confirmation (21+) |
| Contact Information | Email address, mobile number | Account management and support |
| Financial Information | bKash / Nagad / Rocket account, bank details | Transaction processing |
| Device and Browser Information | IP address, browser type, operating system | Security monitoring and fraud prevention |
| Usage Information | Game history, login times, betting activity | Service improvement and responsible gaming |
| Cookie and Tracking Information | Session cookies, preference cookies | Website functionality and experience improvement |
About Cookies
Cookies are used on the hibajee13 website. Cookies are small data files stored in your browser. We use both session cookies (deleted when the browser is closed) and persistent cookies (stored for a set period). It is possible to disable cookies in your browser settings, but this may limit some functionality of the platform.
The Purpose of Using Your Information
Collected information is used only for legitimate and specific purposes. hibajee13 never uses your information for unauthorised purposes.
Account and Identity Verification
Your information is used to confirm your identity, create and manage your account, and verify that you are over 21 years of age.
Financial Transaction Processing
Financial information is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
Fraud and Security Protection
Device and usage information is analysed to prevent unauthorised access, fraud, and money laundering.
Customer Care and Support
Your contact information is used to provide 24/7 live chat and email support to answer your questions and resolve issues.
Service Improvement
Usage information is analysed to improve the platform experience, add new games and features, and resolve technical issues.
Legitimate Communications
Email is used to send important account notifications, policy changes, and transaction information.
Sharing Information with Third Parties
hibajee13 does not sell your personal information. Information is shared with third parties only in the limited circumstances described below.
Payment Processors
The minimum necessary financial information is shared with bKash, Nagad, Rocket, and banking partners to complete transactions. These partners follow their own privacy policies and operate under strict agreements.
Technology and Service Providers
Game software providers (such as PG Soft, Pragmatic Play, JILI, Spribe), server hosting providers, and cybersecurity firms receive only the information necessary to provide their services. They may not use your information for any other purpose.
Legal Obligations
Information may be provided to authorities in response to valid court orders, government directives, or legal requirements. In such cases, we will try to notify you unless we are legally prohibited from doing so.
What We Never Do
- We do not sell your personal information to marketing companies.
- We do not share your information with unrelated third parties without your consent.
- We do not share your information with other casinos or betting platforms.
- We do not transfer your information to unknown or unlawful entities.
Data Security Measures
hibajee13 applies industry-standard technical and organisational security measures to protect your information. Our security infrastructure is regularly assessed and upgraded.
SSL/TLS Encryption
All data transfers are secured with 256-bit SSL/TLS encryption, keeping your information hidden from third parties.
Firewall Protection
Advanced firewalls and an Intrusion Detection System (IDS) protect the server from unauthorised access.
Access Control
Only authorised staff have access to user data. All internal access is logged and monitored.
In the Event of a Security Breach
If a security breach occurs, hibajee13 will immediately notify affected users by email. Necessary remedial actions will be taken promptly and an investigation will be conducted. If you suspect a security issue, please contact [email protected] immediately.
Data Retention Period
hibajee13 does not retain your information beyond what is necessary. However, information may need to be kept for a specific period for legal, regulatory, and business reasons.
Retention Period Breakdown
- Active Account Information: Complete information is retained for as long as the account remains active.
- Transaction Records: Financial transaction information is kept for a specified period to meet legal requirements.
- After Account Closure: After an account is closed, some basic information may be retained for a specified period to meet regulatory obligations.
- Marketing Consent Records: Records of your consent or withdrawal are retained as proof.
- Support Conversations: Customer service history is kept for a limited period to improve service quality.
Your Data Rights
Every hibajee13 user has the following rights over their personal information. To exercise these rights, email [email protected] or contact us via live chat.
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected.
Right to Erasure
You can request that information beyond legal obligations be deleted.
Right to Restrict Processing
In certain circumstances, you can request that processing of your information be restricted.
Data Portability
You have the right to receive your information in a structured, machine-readable format.
Right to Withdraw Consent
You can withdraw your consent to marketing communications at any time.
Contact to Exercise Your Rights
To exercise any of the above rights, contact our support team. We generally respond within a reasonable time after receiving a request. Complex requests may take a little longer, but we will keep you informed of the progress.
Email: [email protected]
Protection of Minors
Protection of Those Under 21
hibajee13 is strictly for users aged 21 and above. We do not knowingly collect any personal information from minors. An age verification process is followed at the time of registration.
If we become aware that a minor's information is in our system, we will delete it immediately and close the associated account. If a parent or guardian believes their child is using this platform, please contact [email protected].
Third-Party Services and Accountability
Game Software Providers
Games from PG Soft, Pragmatic Play, JILI, Spribe, and other reputable game software companies run on our platform. These companies operate under their own privacy policies. hibajee13 is not responsible for their data practices, but user information protection is ensured through strict agreements.
Payment Gateways
bKash, Nagad, Rocket, and the banking infrastructure operate independently. These entities comply with the guidelines of Bangladesh Bank and relevant regulatory bodies. Their own privacy policies apply to financial transactions.
International Data Transfers
Cross-Border Data Transfers
Due to technical infrastructure, your information may be processed or stored on servers outside Bangladesh. Wherever your information is held, hibajee13 ensures the same level of security and protection is maintained. Appropriate contractual safeguards are applied for international data transfers.
Contact for Privacy Matters
24/7 Live Chat
For any questions or concerns regarding privacy, our live chat support team is available around the clock. Log in to the site and talk to us in Bengali at any time.
Email Support
For detailed requests or to exercise your data rights, email us at: [email protected]
Using your registered email address when writing to us helps us respond faster.
Related Policies
We also recommend reading the other documents related to this privacy policy:
- Terms & Conditions — The overall terms for using the platform
- Responsible Gaming — Guidelines for safe and mindful gaming
- About Us — Detailed information about hibajee13
- FAQ — Answers to common questions