Safe and Responsible Gaming

Responsible Gaming at hibajee13 —
Your safety is our priority

Gaming should always be a source of enjoyment — hibajee13 gives you all the tools to set limits, stay in control, and keep safe.

Why is responsible gaming important?

Online gaming is a great form of entertainment — but it stays enjoyable only when you play mindfully and within limits. hibajee13 believes that responsible gaming is not just a policy, it is a commitment — from us and from you.

We understand that for some people gaming can become a problem. That is why hibajee13 provides tools and features that help you keep full control over your play. From deposit limits to self-exclusion — every feature is built with your safety in mind.

Remember: Gaming is entertainment, not a source of income. Always play only with money whose loss would have no impact on your life.
21+

Age limit is mandatory

hibajee13 is for people aged 21 and above only. Protecting minors from gaming is our highest priority. Age is verified at account registration and a verification process is carried out in any case of suspicion.

Safe Gaming Tools

hibajee13 gives you the following features to keep your gaming under control.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour wait — this keeps you from depositing more on impulse.

Time-Out Feature

Take a temporary break for any period from 24 hours to 30 days. During a time-out you will not be able to log in or make any deposits. This is an effective step for mental refreshment.

Self-Exclusion

If you feel gaming is becoming a problem, choose self-exclusion. Your account can be kept closed from 6 months up to permanently. Your account cannot be restored before the exclusion period ends.

Gaming History Review

View a detailed history of all your bets, deposits, and withdrawals. Reviewing your own spending patterns is an important part of responsible gaming. Use this information to make informed decisions.

Minor Protection

Use family filters and parental control software on your device to prevent children from accessing this site. Never share your hibajee13 account password and do not leave your device unattended while logged in.

24/7 Support

If you want to talk about a gaming problem, contact our support team. Bengali-language live chat is available 24/7. Your issue will be handled with complete confidentiality.

Warning signs of problematic gaming

If you notice the following signs, do not ignore them — they may be a signal that you need help.

  • Repeatedly returning to gaming to try to win back lost money ("chasing losses")
  • Spending more than your gaming budget and being unable to control it
  • Hiding your gaming activity from family or friends
  • Wanting to stop gaming but being unable to, or feeling very restless when you try
  • Gaming while neglecting work, studies, or family responsibilities
  • Taking on debt or using money meant for essential expenses to fund gaming
  • Feeling irritable or anxious when not gaming

The Golden Rules of Responsible Gaming

Follow these simple guidelines to keep gaming enjoyable at all times.

  • Play for entertainment only — not as a way to earn money
  • Decide in advance the maximum amount you will spend each day or each week
  • Once your set budget is used up, stop gaming for that day
  • Take regular breaks instead of gaming for long stretches at a time
  • Set aside enough time for family, friends, and other hobbies
  • Do not turn to gaming as an escape from stress or sadness
  • Avoid gaming while under the influence of alcohol or any other substance

hibajee13's Safety Commitment

We support responsible gaming not just because of rules, but out of genuine belief. Our commitments are listed below.

Age Verification

Age is verified on every new account. We take active steps to ensure that no minor is able to register.

Automatic Alerts

When unusual gaming patterns are detected, our system automatically sends an alert and temporarily suspends the account if necessary.

Data Protection

Your personal and financial information is secured by SSL encryption. Any request related to responsible gaming is handled with complete confidentiality.

Quick Response

Self-exclusion or time-out requests are acted on immediately after they are received. No delays, no questions asked.

Compassionate Support

Our support team is trained in responsible gaming. If you are facing any difficulty, we will help you with empathy and respect.

Responsible Advertising

We include responsible gaming messages in our promotional content and do not run any advertising targeting minors.

Need help? We're here.

If you feel that gaming is having a negative effect on your life, do not wait — contact us today. hibajee13's 24/7 Bangla live chat support is always by your side.

How to Use the Tools

Set a Deposit Limit

After logging into your account, go to the "Account Settings" section and click on the "Responsible Gaming" tab. From there, set a daily, weekly, or monthly deposit limit. Please note that reducing a limit takes effect immediately, but increasing it is subject to a 24-hour cooling-off period.

The minimum deposit is ৳500 and the minimum withdrawal is ৳800 — keep these limits in mind when setting your personal budget.

Take a Time-Out

If you feel you need a short break, activate a time-out from the "Responsible Gaming" settings. You can take a break for 24 hours, 72 hours, 1 week, or 1 month. During this period, no transactions will be possible on your account.

Before returning after your time-out ends, ask yourself: is gaming still just for entertainment?

Self-Exclusion Process

Self-exclusion is an important decision and cannot be reversed before the period ends once it is in effect. Select this option from the "Responsible Gaming" menu or let us know directly via live chat.

Various durations are available, from a minimum of 6 months up to permanent exclusion. All marketing communications will also be stopped for the duration of the exclusion.

Contact Support

If you have trouble using any of the tools or would like to speak with someone directly, contact us via live chat. Any time of day, any day of the week — our trained support team is ready to help you in Bangla.

You can also reach us by email: [email protected] — your privacy is fully protected.

Responsible Gaming FAQ

Below are answers to the most frequently asked questions about responsible gaming.

Yes, reducing or newly setting a deposit limit takes effect immediately. However, increasing a limit requires a mandatory 24-hour cooling-off period. This rule protects you from raising your budget on impulse.

The balance remaining in your account when you activate self-exclusion will be returned to your registered payment method (bKash, Nagad, Rocket, or bank transfer) following the standard process. Contact us via live chat for more details.

A time-out is a temporary break — it ends automatically after the chosen period (24 hours to 1 month). Self-exclusion is a long-term measure — it gives you the option to stay away from gaming for a minimum of 6 months or permanently. Self-exclusion cannot be cancelled before the period ends.

You must be at least 21 years old to open an account and participate in any game at hibajee13. Age is verified at registration and you may be asked to submit an identity document if needed. Protecting minors is our highest priority.

hibajee13 live chat offers 24/7 support in Bengali. You can request self-exclusion or a time-out directly — no questions asked, no complications. You can also reach us by email at [email protected]. Your issue will be handled with complete confidentiality.

If you think a family member or friend has a gaming problem, talk to them openly. You can also contact the hibajee13 support team — we can provide assistance even on a third-party request. Come to our live chat to discuss it in detail.

Play Safe, Play Happy

Enjoy the best experience at hibajee13 with responsible gaming assured. Whether it's cricket betting, slots, or casino games — your fun and safety are our goal.

21+
Age limit is mandatory
SSL Encryption
24/7 Bangla Support
Fair Play Guaranteed